Direct billing with doctors or hospitals
After the admission of a patient, hospitals usually contact our claims department. Billing then takes place directly with the hospital.
Doctors and dentists can settle their bills directly with us, too. You just need to submit your Ärzte-Info-Ticket (medical info card) to the physician prior to the treatment. If the doctor sends the invoice to DR-WALTER GmbH, we will transfer the invoice amount directly to the doctor’s account.
Advantage of direct billing: if the treatment costs are within the sums insured under the policy, you do not need to bother with the billing at all.
You will receive an invoice
If you receive an invoice from the doctor after treatment, it must include the name of the treated person, the description of the illness, the type of individual medical services provided, as well as the treatment costs.
Please submit the invoice to us. To do so, please use this online form. Please provide a bank account to which the reimbursement should be made.
Please note: Laboratory invoices and prescriptions for prescribed medications can only be reimbursed once we have also received the corresponding medical invoice (including diagnosis).
DR-WALTER GmbH
Claims Department
Eisenerzstraße 34
53819 Neunkirchen-Seelscheid
Germany
Submit invoice: Online form
Email leistung@dr-walter.com
Phone +49 2247 9194-31
Fax +49 2247 9194-20